1. Purpose and applicability
- What information we collect from you
- How we use the information collected from you on the website
- Where do we store your information and how long the information is retained
- The measures we take to ensure privacy and security of your information
- Your rights to access and control your information that is held by the website
2. What information we collect from you
We may collect your name, email ID, mobile number, phone number, street, city, state, pincode, country and IP address.
Information you post on website.
We collect information you post in a public space on our website Information you post on Third Party Social Media.
We may collect demographic information about you, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you.
We collect information directly from you when you fill up details in Contact Us or Enquire Now form. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively.
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties.
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
3. How we use your information
We use information to contact you:
We might use the information you provide to contact you for confirmation of a query puton our website or for other promotional purposes.
We use information to respond to your requests or questions.
We might use your information to confirm your registration for our services/webinars.
We use information to improve our products and services.
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests.
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes.
We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes.
We might send you information about special services. We might also tell you about new features or products. For example, if you show interest in any of our services/webinars, we may enroll you in our newsletter.
We use information to send you transactional communications.
We might send you emails or SMS about acknowledgement of your queries posted on our website.
We use information for identification and authentication purposes, when you visit the Website and/or log in to your account.
We use information for internal record keeping and reporting (including statistical analysis) and to compare information for accuracy and verify it with third parties.
We use information to contact and correspond with you on issues relating to your account and/or subscription, to respond to your inquiries, to monitor your use of the Website and to improve the Website and our services.
We use information TO enforce our Terms of Service and Policies; resolve disputes; prevent or respond to prohibited or illegal activities;
We may share your information with other group companies of ours, who may also use your information for the purposes set out above and also to send you emails (and other correspondence) about their products and services. At any time, you may ask us OR our group companies to stop sending you emails and other information by contacting at firstname.lastname@example.org
We also may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that content or other material on the Website violates the rights of others, or protect anyone’s property or safety. Such information will be disclosed in accordance with applicable laws and regulations.
We may also share your personal information with:
- Service providers under contract who help with our business operations, subject to appropriate confidentiality and data privacy agreements;
- Law enforcement or other governmental officials, in response to a verified request relating to a government investigation;
- Third parties that provide a valid subpoena or court order; or
- Other business entities, should we plan to merge with or be acquired by that business entity.
4. Where we store your information and how long we retain it for
We retain the information collected for a period reasonably required for business purposes or for a period as required under any law.
5. Security practices and procedures
We comply with the Information Security Policy which is based on international standard IS/ ISO/ICE 27001) when managing your information and use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your information Unfortunately, transmission of information via the internet is not always secure and we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. As mentioned above, once we receive your transmission of information, we make commercially reasonable efforts to ensure its security in our systems. However, please note we cannot guarantee the security of your information in our system and that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We do not place any cookies or similar technologies on your devices when you use the Website or our applications. All of the major browsers offer tips and guidance for managing the cookies available on your browser and, in many cases, you can control which cookies you get and which you keep on your device through your browser settings. There are also lots of different third party browser plug ins and extensions available which you can download to make it easier to see and control your cookies.
7. Other websites
Our Website may contain links to other websites. When you click one of these links, you will connect with another website. We have no responsibility or control over any linked websites or their privacy policies or the manner in which they collect, use or disclose your personally identifiable information.
8. Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or transactional message processors. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
10. Your rights to access and control your information
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Neeti Priyadarshani
Phone: +022 6139 1414
If you have any questions about this Policy or other privacy concerns, you can also email us at email@example.com