A formidable force in the Indian Outsourcing Industry, Mr. Narayan Bhargava is the founder and Managing Director of Calibehr. He played a major role in changing the outsourcing landscape of the domestic market.

An alumnus of the prestigious Sydenham College of Commerce & Economics and a qualified Chartered Accountant and Cost Accountant, Mr. Bhargava dared to become an entrepreneur long before choosing an unconventional path was considered cool in India. He has been driven by one fundamental business idea – to build an organization deeply committed to find solutions to people’s problems.

He is a Member of Board & a Treasurer at ISF (Indian Staffing Federation). He is also a member of CII (The Confederation of Indian Industry) and director of BRSCCL (Belapur Railway Station Commercial Company Limited). He was awarded “The Golden Globe Tigers Award 2017 – Hall of Fame“ on 24th April 2017 in Kuala Lumpur, Malaysia for Excellence in HR Leadership.

Unflinching commitment to values of transparency, ethical practices, integrity and respect continue to remain at the core of Calibehr under his visionary leadership.

Mr. Kushal Bhargava is the Group Director since 2013 and is known for encouraging flexibility in the employees to innovate and learn from their own decisions. Kushal provides strategic vision, direction, and roadmap to the company’s PNL management, vendor management and policy formation efforts. As the Group Director he helps drive solid, consistent, and customer-focused results.

He joined Shell Transource Limited, erstwhile flagship company of the group as Business Head of Knowledge Process Outsourcing (KPO) and Tax Information Network (TIN – FC) of NSDL spread over 225 cities across India. The process was converted from a low margin process into a profit-making business within six months of him joining by automation and in turn reducing the headcount.

Kushal believes in bringing in together the synergies of people, cost benefit and a better value proposition for customers and hence he spearheaded the merger of the group companies in 2018. An Innovative and Strategic thinker, he provides full support in planning, organising and managing many business functions which has helped the group to grow rapidly under his leadership.

Kushal is an active member of the Student’s Committee of WIRC (Western India Regional Chapter) of ICAI. He also loves watching Football and Cricket matches.

Kushal is a qualified Chartered Accountant and did his C.A. Articleship in Treasury Management at Aneja Associates. Kushal also holds a Master’s degree in Commerce from Mumbai University.

Nishtha leads the overall brand strategy, internal and external communications and social media on behalf of the company.

As the Branding Head Nishtha believes that Calibehr, the brand, must strongly reflect customer beliefs and navigate through digital challenges, changing customer behaviours and evolving technologies with creativity and enthusiasm.

Nishtha started off her career with Reliance Retail’s Internal Audit team. She later joined Universal Consultants (a part of the LEK Group) as a Management Consultant where she focused on helping companies build their strategy and improve operations. She has been associated with the Narayan Bhargava Group under varied capacities since 2011.

In addition to her role as the Branding Head- Calibehr, Nishtha also serves as Client Success Head of N.S.Bhargava & Co. Nishtha’s career has been characterized by passion, commitment, and an ability to deliver results by harnessing talented individuals.

Nishtha is a qualified Chartered Accountant. She also holds a Bachelor’s degree in Commerce from the Mumbai University.

Her passions include travelling, watching sports and driving.

Amit is a qualified Chartered Accountant from ICAI, Mumbai and has also completed Executive level of Company Secretary.

With more than 14 years of post-qualification experience, Amit started his career with banking and then moved on to other industries. Prior to joining us in 2017, Amit was associated with Workenstein Collaborative Spaces, Regus Business Center Private Limited, Sahara India Parivar and ICICI Bank. He has hands-on experience on budgeting, forecasting, MIS reporting, Variance Analyses, Mergers & Acquisitions, ERP system implementations, direct & indirect taxation, statutory & regulatory compliances, Legal, Procurement & IT functions.

At Calibehr, Amit is mainly responsible for overseeing all Finance, Accounts, Taxation & Legal matters and is actively involved in the mergers & acquisitions, ERP Software Implementations & Budgeting Process.

He can be reached at- +91 22 61391494

Dharti is the Vertical Head for Technology Services at Calibehr.

Dharti leads a team of professionals for Product Development (Web & Mobile), Software Services and Machine Learning Applications for both internal and client based needs. Dharti has 12 years of experience in the technology industry with previous stints at Cognizant Technology Services and eClerx Services Ltd.

Her decade-long experience consists of assignments in the area of IT Product coining and Development, Delivery Management, Business Analysis, Consulting and Business Development for IT services. She has worked for Healthcare, Life Science, Retail and Digital Marketing domain IT applications with exposure to clientele from USA, EMEA & India region.

Dharti holds Post Graduate Diploma in Management (MBA) from IIM, Lucknow & Bachelor of Engineering from Government College of Engineering, Amravati.

She can be reached at +91 22 61391450

Nilanjan heads PAN-India Staffing Operations, Channel Partner Empanelment & IT Infra.

Nilanjan has over 20 years of experience in Customer Service, Operations, Sales, BPO, Telecom, DTH, Education and Technical Support. He has the ability to conceptualize and implement customer service & operations strategies for building new markets and achieving business targets. He is also proficient in Operations, Channel Management and Vendor Development & Management.

Nilanjan joined us in 2017 and his earlier responsibilities within Calibehr include Contact Center and Network Management. Prior to joining Calibehr, he has been associated with companies like NIIT, Wipro Spectramind, Tata Teleservices (M) Ltd and worked with Reliance Big TV (a Reliance Communications Ltd. Subsidiary) as a General Manager.

Nilanjan is a graduate in Economics (Hons.) and holds PGDBA from Symbiosis, Pune.

He can be reached at +91 22 61391449

An alumni of Symbiosis, Pune, Swati Chavarkar is a proactive and a multi-skilled professional with 19+ years of experience in the Human Resources domain. At Calibehr, she looks after Client Relations and works out of Mumbai.

Her portfolio includes Acquiring High-Value Relationships into Calibehr, Enhancing existing market share and new area of growth for Calibehr, Managing Relationships of Long-term Clients, Retaining and Enhancing Advisory Relationships, Executing and Cross-Selling efforts as per focus of the group.

Swati joined Calibehr in the year 2008. Prior to joining us, Swati has worked with organisations like Thomas Cook, LKP Forex etc.

Swati has an established reputation in the market as a multi-domain Consultant with in-depth knowledge about HR and Contractual assignments. Swati comes with a lot of value-added knowledge and guidance in building teams from scratch through the right leadership. A true team leader, Swati is also known to have a keen insight for analysis.

She can be reached at +91 22 61391415

Arvind has over 17+ years of experience handling Business Roles in HR consulting & Functional HR with P&L management. Prior to joining us some of the prominent positions Arvind held were CEO Staffing Solutions- Usha Martin, Head Operations- Kelly services, Practice Manager-Elixir Web solutions & Head-HR functions for SGT University, Rise India, Trident, Acme Telepower. He also did core Sales & Operations for IoD & India Today.

Alongside these roles Arvind headed placement of students for Rise India (Skill Development) & Usha Martin (MBA Program) & also started the Elixir School of Recruitments, an initiative wherein fresh graduates / MBA’s were trained on recruitments & absorbed internally at Elixir.

Arvind enriched his professional career as an entrepreneur of a recruitment firm named WorldSpace Search & an IT product company Hirekart Technologies, both of which he successfully operated for five years.

An MBA from LBSIM Delhi, & a graduate from PGDAV Delhi, Arvind is also qualified in Oracle Database Management System.

In his free time Arvind likes to travel, listen to music & spend time with his family.

He can be reached at +91 22 61391404

Israr Siddique is the Assistant Vice President of our Operations. In his role he leads the teams that manage: PAN India operations for Fulfilment services, domestic back office, data management services and International BPO. Israr has been associated with us since 2002 and has an exemplary track record of driving growth in Calibehr. He joined as a Customer Relationship Officer and has had a phenomenal journey since then.

Israr’s areas of exposure include human resources, marketing, operations, relationship management, vendor management, team management, and business development. His proficiency in conceptualizing and implementing marketing strategies for building new markets and achieving business targets has helped Calibehr process services witness steep growth.

Israr holds a degree in Commerce from Mumbai University.

He can be reached at +91 22 42702214

An alumni of XLRI School of Business, Jamshedpur and Mumbai University Shweta holds double Master’s degree in Human Resources. At Calibehr, she spearheads the HR department with passion, innovation, employee-centric approach and a very high focus on developing the right culture. She works out of Mumbai.

Shweta is skilled in Talent Management, Development, Engagement, and end to end employee life cycle management. At Calibehr, she has lead several talent management, organizational restructuring & development projects.

Shweta has an experience of more than a decade in Human Resources. Prior to joining us, Shweta has worked with large multinational brands like Ocwen Financials, Capgemini & Mahindra.

In her leisure time, Shweta loves reading Dr. Brian Weiss, watching Suits, practicing origami and exploring different cuisines.

She can be reached at +91 22 61391470

Byjunath Nair’s career spans more than 15 years in diverse verticals like Cash Management, Vendor Management, Channel management, MIS and Reconciliation, AML compliance location audits. At Calibehr, he looks after Business Insight Services and works out of Mumbai.

His portfolio includes AML compliance audit, Visual Merchandising Audit, Market / Field Survey and Mystery Shopping, POSM Installation / Signage Deployment, BTL Marketing and Promotion.

Byjunath Nair has been associated with us since 2005. Prior to joining Calibehr, he has worked for companies like Fino Paytech Ltd, Shell Transource Ltd, Prompt Data Products Pvt Ltd, and India Today Group. Byjunath has spent many years creating and managing large network of channel partners across India.

Byjunath is a Mumbai University graduate. He is adept at driving new initiatives, aid in revenue generation and improve business performance. He is managing AML compliance location audit and Mystery Shopping projects for clients in Indonesia, Malaysia and the Philippines.

He can be reached at +91 22 61391484

Tina Valia serves as AVP – Business Development and Client Delivery of Calibehr. Based in Mumbai, Tina is responsible for Business Development, Call Centre Operations and Maintaining Client Relationships of the organization.

Tina comes with a vast experience of 21 years in BPO operations and Service Excellence Management. She is proficient in running successful method-oriented operations and taking initiatives for business excellence through process improvement.

Tina has worked in the telecom, BFSI, logistics and the BPO industry. Prior to Calibehr, she has held several important positions in companies like Bank of America, Standard Chartered Bank, BPL Mobile, Stream Tracmail Pvt. Ltd. and InfoVision Group.

Tina is a Commerce graduate and her interests include socializing and networking.

She can be reached at +91 22 61391442